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Delivery Information

Standard delivery

Standard UK delivery is £4.95 on all orders. It's free for orders over £100.00 or of any value if you opt to collect from our Showroom. (Please wait for confirmation of availabilty/order before travelling). This is subject to availability, and excludes international delivery destinations, and premium delivery services.

Find out more about International Delivery.

 

Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.

 

About our delivery service

Standard UK delivery is FREE on all orders of £100 and over, or on any order Collected from our Showroom. We charge £4.95 for standard UK delivery on orders under £100.

  • The delivery options for a product can be found on each individual product page. We deliver most items Monday to Friday, 8.30am-6pm (although some of our carriers may deliver slightly earlier or later).
  • Gift Vouchers will be despatched via Royal Mail signed for.
  • Products may be sent out from multiple locations and therefore may arrive separately, but you won't incur additional delivery charges as a result
  • If you order items that are showing as "In stock" your order should be fufilled within 5 working days. Please note items ordered marked "Available to order" can in some circumstances take up to 28 days to arrive. You will be advised by the office if there is a wait for your order.
  • If next working day is available for your order, we'll offer you these options at checkout. These options are available for Monday to Friday delivery, order by midday to ensure next day delivery. Items marked as available to order can not be dispatched the next working day, but will be prioritised when the stock arrives.
  • We can't guarantee delivery within our usual timescales to a small number of remote rural areas. See the section on Delivery exceptions for more details
  • On rare occasions, some items may take longer to be delivered than quoted in these instances you will be contacted by the office, and advised of a time scale.

 

Delivery Methods.

 

  • Most orders will be sent by DPD Signed for 24hr Courier Service, all products are fully insured whilst in transit. If you recieve a faulty/damaged item please see our returns section to find out how to make a return. 
  • Some smaller orders will be sent by Royal Mail, in this case the order does not require a signature.
  • Gift Vouchers will allways be sent Royal Mail Signed for.

 

For international shipping please see below.

Flat Rate per Order

Southern Ireland £19
France £19
Spain £25
Belgium £19
Italy £25
Germany £19
Denmark £25

All other locations in the world we can post to, but this is subject to us receiving the order and weighing and getting Shipping quotes.